Whether online store, marketplace connection or omnichannel sales: our modular ERP systems are tailored precisely to the requirements of e-commerce - for end-to-end order processing, automated processes and maximum efficiency from order to delivery.
An ERP system acts as a central platform for end-to-end control of all sales, logistics and service channels - from ordering to warehousing and shipping to returns processing. It ensures smooth processes, supports the integration of different sales channels and ensures consistent data in real time. The following functions are particularly relevant for day-to-day online trading.
Webshop integration & omnichannel interfaces
Connects ERP with webshops (e.g. Shopify, WooCommerce, Magento) or marketplaces (Amazon, eBay). Synchronizes products, prices, stock levels and orders in real time.
Warehouse & inventory management
Controls storage bins, goods receipts, stock transfers and destocking. Supports chaotic warehousing, BBD/batch management and real-time inventory management.
Shipping & logistics module
Manages pick-pack-ship processes, integrates shipping service providers (e.g. DHL, DPD, GLS), creates labels, tracks shipments and organizes returns.
Order & billing process
Automates order confirmation, delivery bill, invoicing and payment processing. Supports various payment methods and currencies.
Price & promotion management
Manages customer or channel-related price rules, quantity discounts, graduated prices and promotions. Takes into account campaign periods and coupon logic.
Customer service & CRM
Central customer module with order history, communication, service cases and automated notifications (e.g. shipping information, queries, reviews).
Strong in practice - convincing in everyday life
Optimize processes, reduce costs, ensure quality - set new standards with these benefits.
Seamless connection between web store, warehouse and ERP
fabular integrates the online store directly with warehouse management, order processing and invoicing. Stocks, prices, shipping status and payments are automatically synchronized - across all channels and in real time.
Barrier-free web store for maximum customer accessibility
fabular enables the implementation of accessible online stores according to WCAG standards - including keyboard operability, screen reader compatibility and contrast-optimized display.
Automated logistics and shipping processes
From order to delivery, fabular manages pick-pack-ship, shipping labels, tracking and returns centrally - including connection to all common service providers.
Scalable invoicing & payment management
Invoices, reminders and incoming payments run automatically and based on rules - even for high order volumes or B2B customers with individual payment terms.
Other features of fabular for eCommerce
Optimize processes, reduce costs, ensure quality - set new standards with these benefits.
Business Intelligence & Analysis
Dashboards and evaluations of sales, conversion rates, returns, stock turnover or customer lifetime value (CLV).
Returns management & complaints
Controls returns including checks, stock postings, credit notes or replacement deliveries. Optionally with self-service for customers.
Payment & accounts receivable management
Manages payment reconciliation (e.g. PayPal, Klarna, credit card), open items, dunning and automatic assignment to orders.
Product data management
Manages article data, images, texts, variants, SEO information and channel-dependent descriptions - centrally maintained in the ERP.
Increasing efficiency through AI-supported process automation along your B2B value chain
Sales und Production
fabular.AI uses AI to create accurate sales and production forecasts based on historical data, seasonal patterns, and external factors. In this way, excess volumes can be avoided, capacities can be used optimally and processes can be controlled in a targeted manner — directly in the ERP.
Financial accounting
fabular.AI prognostiziert Lagerbedarfe anhand von Bedarf, Bestellverhalten und Standortdaten. Die KI optimiert Warenverteilung, senkt Lagerkosten und minimiert Fehlmengen – besonders in dynamischen Lieferketten.
Clusteranalyse
Die Cluster-Analyse von fabular.AI erkennt Muster im Kundenverhalten und macht Abweichungen frühzeitig sichtbar. So lassen sich potenzielle Abwanderungen oder Veränderungen im Kaufverhalten erkennen und gezielt mit Maßnahmen wie Rabatten oder direkter Ansprache begegnen.
Chatbot
fabular.AI ermöglicht die intuitive ERP-Nutzung per Chatbot statt komplexer Klickstrecken. Nutzer*innen erhalten direkt Antworten, Analysen und Aktionen – in natürlicher Sprache, kontextbezogen und effizient.