ERP for E-commerce

Online retailers face unique challenges: high order volumes, real-time inventory synchronization across multiple channels, fast shipping processes, and seamless returns management. fabular integrates webshop, marketplaces, warehouse, logistics, and billing into one platform – without data silos, without manual transfers.

Merchandise Management E-commerce
Multichannel Software
Real-time Inventory
ERP-native
Why Online Retailers Switch to fabular

The three biggest industry challenges - solved.

Almost all e-commerce companies face these problems – before they transition to an integrated industry-specific system.

Challenge 01
Data Silos Between Channels
Shop, marketplace, and ERP are not synchronized. Inventory errors, overselling, and manual data maintenance waste time and erode trust – especially during seasonal peaks.
fabular: Real-time synchronization of inventory, prices, and orders across all sales channels – automatically, without manual data entry.
Challenge 02
Shipping & Returns: Manual and Error-Prone
Pick-pack-ship processes are managed with multiple tools, labels are created manually, and returns are coordinated via email. This consumes resources and leads to errors, especially with high volumes.
fabular: Fully automated shipping process, including carrier integration, label creation, and structured returns management – all on one platform.
Challenge 03
Fragmented Payment Processing & Accounting
PayPal, credit cards, SEPA, and invoice payments are handled by different systems. Outstanding balances, dunning processes, and multi-currency tax requirements are difficult to track.
fabular: Automated order and payment processing, including multi-currency support, dunning management, and seamless accounting integration.
ERP for E-commerce

What an e-commerce ERP needs to deliver.

An ERP System for E-commerce must do much more than a standard ERP: It must synchronize webshops, marketplaces, and physical points of sale in real-time, fully automate warehouse and shipping processes, and seamlessly integrate payment processing, returns, and customer communication – without data silos between systems.

fabular includes a own, fully integrated webshop with – no third-party solution, no interface maintenance. If you use existing systems like Shopify, you can seamlessly connect them. In both cases, warehouse, logistics, payment processing, and accounting run directly from the ERP – without data loss, without manual transfer.

The four key areas
🛍️
Integrated Webshop
fabular includes a fully integrated webshop – directly from the ERP, without third-party solutions or interface maintenance.
📦
Warehouse & Inventory Management
FEFO/FIFO, temperature zones, cold chain monitoring
🚛
Shipping & Returns Management
DHL, DPD, GLS – Labels, tracking, and returns are fully automated.
💳
Order & Payment Processing
PayPal, credit card, SEPA, multicurrency – automated and audit-compliant.
Solution Areas
How fabular supports E-commerce

From the first order to the completed return – fabular manages all processes in one system, eliminating data silos between the shop, warehouse, and accounting.

Warehouse & Inventory Management
Precise warehouse management ensures delivery capability and reduces costs. fabular controls storage locations, goods receipts, and transfers with real-time inventory management – including chaotic storage, expiration date, and batch management.
✓Real-time inventory across all storage locations
✓Chaotic storage without loss of traceability
✓Expiration date and batch management integrated
✓Automatic reorder points & order suggestions
Shipping & Logistics Module
fabular fully manages pick-pack-ship processes: from picking and packing to shipping. DHL, DPD, and GLS are integrated – labels are created automatically, and shipments are tracked in real-time.
✓Full pick-pack-ship management
✓Integration DHL, DPD, GLS and more
✓Automatic label creation & real-time tracking
✓Integrated structured returns management
Order & Billing Process
Order confirmations, delivery notes, invoices, and payment processing are created fully automatically. SEPA, credit card, PayPal, and multicurrency are natively integrated – dunning processes run automatically.
✓Automated Document Creation: Order → Invoice
✓Payment Methods: SEPA, PayPal, Credit Card, Invoice
✓Multicurrency for International Customers
✓Automated Dunning & Open Item Management
Returns Management
Returns are part of everyday e-commerce. fabular records, inspects, and processes returns in a structured manner – goods are automatically re-stocked, credit notes are issued, and quality defects are documented.
✓Structured Recording & Inspection of Returns
✓Automatic Re-stocking or Further Processing
✓Integrated Credit Note Creation
✓Quality Documentation & Error Analysis
Reporting & KPI Analysis
Revenue, return rate, inventory turnover, and on-time delivery – fabular provides all relevant KPIs in real time. Dashboards and reports can be individually configured and automatically sent.
✓Real-time Dashboards for All Relevant KPIs
✓Sales, Inventory, and Shipping Reporting
✓Automated Delivery of Periodic Reports
✓Channel Comparison: Shop vs. Marketplace vs. B2B
Integrations & Interfaces
fabular connects with your tech stack.

Shops, marketplaces, payment providers, shipping partners, and accounting systems – fabular integrates all relevant platforms natively or via API.

🛍️
Shopify
Orders, inventory & prices synchronized in real-time
🧡
Marketplace integration
Amazon, eBay, and more for listings, orders, and returns
📫
DHL / DPD / GLS
Automatic label creation & shipment tracking
🇪💰
PayPal & SEPA
Payment processing, reconciliation & dunning
fabAI for the food industry

ERP reimagined – AI that knows your shop.

fabAI analyzes order and inventory data, identifies demand patterns early, and automatically optimizes purchasing, warehousing, and logistics – directly within your ERP, without separate tools.

Demand forecasting
AI-powered predictions for order quantities and seasonal peaks – so you never over- or under-order again.
Identify customer behavior
Patterns and deviations in purchasing behavior are recognized early – forming the basis for targeted actions and personalized offers.
Chatbot in ERP
Inventory inquiries, returns status, sales reports – directly via the integrated chatbot, without manual searching in reports.
ERP systems for e-commerce: efficiency, transparency and smooth processes
In online retail, fast processes, transparent processes and consistent data are crucial to ensure customer satisfaction, turnover and operational efficiency. An ERP system acts as a central platform that consistently controls all sales, logistics and service routes — from ordering and warehouse management to shipping and returns to customer service and invoicing. The software integrates various sales channels, including online shops, marketplaces or brick-and-mortar retail, and ensures that inventories, orders and customer information are synchronized in real time. This reduces errors, shortens delivery times and consistently ensures data quality. In addition, the system supports the automation of recurring processes, optimizes warehouse and shipping processes and offers comprehensive transparency about order status, returns and customer interactions. This enables rapid response to inquiries, returns or delivery bottlenecks. The result is an efficient, transparent and scalable e-commerce organization that increases customer satisfaction, optimizes operational processes and creates the basis for sustainable growth in online retail.
Warehouse & inventory management
Precise warehouse management is crucial to optimize inventories, meet delivery times and reduce costs. The ERP system controls storage locations, incoming goods, transfers and inventory reductions and ensures that all material movements are recorded transparently, comprehensibly and audit-proof. The system supports chaotic warehousing so that products can be stored flexibly where space is available without losing traceability. At the same time, best before date and batch management are integrated so that expiration dates, quality controls and batch tracking are automatically taken into account. Thanks to real-time inventory management, inventories are always up to date, which prevents shortages, overstocks and double bookings. This enables optimized order picking, faster order processing and smooth shipping processes. The result is structured, transparent and efficient warehouse management that significantly improves inventory control, process reliability and customer satisfaction.
Order & billing process
Efficient and error-free order processing is crucial to ensure payment security, customer satisfaction and transparent processes in online trade. The ERP system automates the creation of order confirmations, delivery notes and invoices as well as the complete payment processing. It supports various payment methods, including SEPA, credit cards, PayPal or online payment systems, and allows processing in multiple currencies for international customers. Open items, incoming payments and reminder processes are automatically monitored and documented in an audit-proof manner. The centralized processing of orders, invoices and payments minimizes errors, reduces manual work and increases transparency along the entire order process. At the same time, legal requirements and tax requirements are reliably met. The result is efficient, transparent and scalable order and payment processing that increases customer satisfaction, simplifies administrative processes and secures cash flow in the long term.
Shipping & logistics module
A smoothly functioning shipping process is crucial for fast deliveries, satisfied customers and efficient logistics processes. The ERP system completely manages pick-pack-ship processes so that every order is precisely controlled from order picking to packaging to shipping. It integrates common shipping service providers such as DHL, DPD or GLS, automatically creates shipping labels, tracks shipments in real time and informs both dispatchers and customers about the delivery status. At the same time, the system enables structured returns processing, in which returns are efficiently recorded, checked and re-stored or further processed. Central control of shipping and returns reduces errors, shortens delivery times and increases customer satisfaction. The integration of all processes also ensures complete transparency, process control and real-time data for operational management in online retail.
Seamless web shop integration & omnichannel interfaces
The smoothness between ERP system and sales channels is crucial for successful online trade. The ERP system connects seamlessly with web shops such as Shopify, WooCommerce or Magento as well as with marketplaces such as Amazon and eBay. By synchronizing products, prices, inventories and orders in real time, errors are avoided, duplication of work is reduced and customer satisfaction is increased. Changes in ERP, such as product information, quantities or special promotions, are automatically transferred to all connected channels. At the same time, the integration enables centralized control of all sales channels, optimizes inventory management and delivery planning, and ensures that customers receive reliable information on availability, prices and delivery times at all times. The result is an efficient, transparent and scalable multi-channel strategy that simplifies operational processes, increases sales and ensures a consistent customer experience across all channels.
FAQ

Frequently Asked Questions about ERP for Online Retailers

In our FAQ, we provide a quick and clear overview of the most important topics related to fabular — so you can make well-informed decisions.

What is an ERP system for e-commerce?

An ERP system for e-commerce is a central software platform that integrates all sales, logistics, and service processes – from orders, warehouse management, shipping, and returns to billing and payment processing. It synchronizes webshops, marketplaces, and brick-and-mortar retail in real-time, ensuring consistent data across all sales channels.

How does shop and marketplace integration work in fabular?

fabular natively connects with Shopify, WooCommerce, and Magento, as well as marketplaces like Amazon and eBay. Products, prices, inventory, and orders are synchronized in real-time, ensuring all sales channels operate consistently. Changes in the ERP – such as product information or prices – are automatically transferred to all connected channels.

How does fabular support warehouse management in online retail?

Storage locations, goods receipts, transfers, and stock reductions are centrally managed. fabular supports chaotic warehousing, best-before date (MHD) and batch management, and ensures real-time inventory, thereby preventing stockouts, overstocks, and duplicate bookings. Automatic reorder suggestions and reorder points ensure delivery capability even during peak order times.

How does shipping and returns management work in fabular?

fabular fully controls pick-pack-ship processes, integrates shipping providers like DHL, DPD, and GLS, automatically creates labels, and tracks shipments in real-time. Returns are systematically recorded, checked, and either restocked or further processed – including automatic credit note generation and quality documentation.

Which payment methods does fabular support in e-commerce?

fabular supports all common payment methods: SEPA, credit card, PayPal, and other online payment systems. Multi-currency processing for international customers is also natively integrated. Open items, incoming payments, and dunning processes are automatically monitored and documented in an audit-proof manner.

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