Delivery services

Food retail thought digitally — consistent and flexible.

Online grocery retailers face the challenge of seamlessly managing all processes, from digital order acceptance and retail logic to picking, delivery, and invoicing. With an ERP-integrated e-commerce and delivery management system, companies can intelligently connect their web shop, warehouse, logistics, and billing, reducing media breaks and increasing operational efficiency. This allows companies to keep track of orders, packaging units, delivery status, and payment flows at all times—even with high transaction volumes. This results in transparent, end-to-end processes, fast order processing, and improved customer satisfaction in digital grocery retail.

Central PIM system for consistent product data

All product-related information—from technical data and packaging units to prices, images, and legal information—is centrally maintained in Product Information Management (PIM). Thanks to real-time synchronization, web shops, marketplaces, and customer portals always receive consistent, quality-assured data. This allows you to efficiently manage your product range, availability, and product information and display it across all channels. Companies benefit from fewer sources of error, faster market launch, and an improved customer experience across all sales channels.

Intelligent supply chain management with automation

ERP-driven supply chain management dynamically plans supply chains based on real-time data on inventory levels, orders, delivery times, and replenishment logic. Automated reordering, route optimization, and live delivery status updates ensure smooth processes from goods receipt to delivery. Bottlenecks are avoided at an early stage, operating costs are reduced, and delivery performance is reliably ensured even when demand fluctuates. Companies benefit from transparent planning, optimized logistics, and a fully digitized supply chain that sustainably increases efficiency, cost control, and customer satisfaction.

All-in-one eCommerce suite — from web shop to invoice

The integrated e-commerce solution connects all core processes from shopping cart to invoice. Pricing and discount logic, stock availability, packaging logistics, delivery, and invoicing are controlled systematically. By eliminating media breaks, processes run more efficiently, while customers benefit from fast deliveries, transparent order processing, and consistent service quality. The solution is ideal for B2B and B2C models with dynamic demand, as it creates scalable, digital processes that sustainably increase operational efficiency and customer satisfaction.

An overview of the most important functions

eCommerce connection & order management

Orders from the web shop or customer portal flow directly into the ERP system. Quantities, delivery dates and customer requests are automatically checked, reserved and incorporated into route planning.

Route planning & delivery logistics in real time

Control your deliveries on a daily basis based on availability, route, time frame and capacity. Route optimization, delivery feedback and mobile driver communication ensure maximum efficiency.

Automated billing & payment processing

Billing is automated based on delivered quantities — with a direct connection to payment systems, cash register and accounting. This saves you time and prevents errors.

Sales and distribution

Manage contracts, prices and processing centrally in the ERP system. Business customers benefit from fast ordering processes, transparent conditions and efficient processing — all digital and comprehensible.

Warehouse management

The warehouse-related control system allows real-time overview of stocks, traceability of batches and precise silo and space management. Errors in inventory recording are reduced and logistics are managed efficiently.

Quality management

Record quality data, test results, and origin information directly in the system. All data is document-safe, can be retrieved at any time and meets the highest standards for traceability and compliance.

Business intelligence

Get detailed reports on product range, inventory turnover and profitability to make well-founded decisions for purchasing, sales and strategic planning. With real-time data, you can keep an eye on your company at all times.

To all features!

ERP taken to the next level – with AI

fabAI – Your AI for digital corporate knowledge, automation, and increased efficiency

Unleash your company's full potential with fabAI, the intelligent AI solution from fab4minds. fabAI digitizes your entire company knowledge, optimizes internal information processes, and creates the basis for a fully networked, automated working environment. AI-supported forecasts support demand-driven production and sales planning as well as optimized warehousing. At the same time, patterns and deviations in customer behavior are identified at an early stage. The integrated chatbot allows analyses, information, and actions to be used directly and efficiently in the ERP.

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AI Features

Centralized AI-powered knowledge management & ECM

fabAI brings together company knowledge in a holistic way on an AI-powered platform for the first time. Instead of spreading data across different systems and folders, the AI accesses ERP, process metrics, financial data (FI/CO), BI systems, and documents in real time. Content is contextualized, understood, and prepared based on roles, matching the user's area of responsibility and questions. This creates an intelligent layer of knowledge that supports employees in their day-to-day business, accelerates decision-making, and creates transparency across departments and locations.

Voice control instead of click paths — natural interface for ERP users

Based on demand, ordering behavior and location data, the AI calculates which items must be available when and where. Inventory forecasting from fabAI ensures optimal distribution of goods, reduces inventory costs and minimizes shortages. This significantly improves availability, particularly in dynamic supply chains with changing demand.

Identify customer segments and understand behavior — automated cluster analysis

fabAI's AI cluster analysis automatically detects patterns, deviations, and changes in customer and process behavior—reliably, in real time, and without manual searching. This enables companies to respond early, prioritize optimizations, and avoid negative effects. Typical use cases: - Early warning system for customer churn: Identify changes in purchasing behavior and derive countermeasures - Product range analysis: Identify fluctuations in demand at an early stage and adjust offers - Delivery and quality monitoring: Identify bottlenecks or problems and optimize processes

Targeted inventory management — inventory forecasting with AI

Sales and production forecasting with AI

fabAI analyses historical order data, seasonal patterns, external influencing factors such as weather or holidays and uses this to generate accurate sales and production forecasts. This makes it possible to avoid excess quantities, make better use of production capacities and optimize procurement processes. Companies receive a data-based basis for daily operational planning — directly in the ERP.