Features

Strengthen customer relationships in a targeted manner - with the ERP module CRM

From initial contact to after-sales - your customer relationships, centrally managed and data-based.

The CRM module bundles all customer-related information centrally: contact persons, activities, opportunities, service cases. From lead qualification to after-sales support - for structured communication, targeted sales management and greater customer loyalty in B2B business.

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Your benefits at a glance

With the CRM module, you connect customer knowledge, communication and sales in a central platform. This is how you transform fragmented contacts into systematic relationships — controlled, measurable and automated. Consistent workflows, intelligent reminders and complete documentation of all interactions make your team more efficient — both in-house and in the field.

360° customer view in real time

All master data, communication processes, offers, orders, complaints and activities at a glance — systematically and available at any time.

Activity & schedule management

Plan, document and coordinate reminders, visit reports, follow-ups, calls and appointments centrally across teams.

Lead & opportunity management

Follow leads and sales opportunities in a structured way from qualification to completion — with forecasts, sales phases and offer linking.

Customer analysis & potential evaluation

Sales development, buying behavior, repurchase rates and segmentations — everything can be evaluated at the click of a mouse for targeted customer management.

Turn contacts into customer successes — with a CRM module that truly empowers your sales team.

See how structured customer relationships lead to better decisions, more deals, and long-term customer loyalty.

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