solution

eCommerce

Digital ordering and service platform - directly integrated into your processes.

Whether it's a web store, member portal or B2B platform: with our eCommerce module, you can offer your customers, members or business partners an intuitive interface that is available around the clock - seamlessly connected to warehousing, sales and billing. With our integrated web store and portal system, you can create a digital experience that is not only convenient, but also integrates directly into your internal processes. Whether price logic, availability, individual product ranges or delivery dates: Everything is based on real-time data from your ERP system - without media discontinuity, without system break. Our system is not just a classic store, but a fully-fledged customer portal: orders, invoices, documents, communication and more - centrally bundled, role-based controllable and expandable at any time.

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Individual range & prices

Every customer sees exactly what is intended for him or her: article and customer-specific product ranges, price lists, scales and conditions. Ideal for contract business, special promotions or area-specific offers.

Live availability

All stock levels, production quantities and delivery dates are based on real-time data from the system. Customers can see immediately what is available - including the next possible delivery window or route assignment.

Directly integrated

The web store is fully connected to your ERP and the route or warehouse logic. No interfaces, no isolated solutions - instead, seamless processes from the shopping cart to delivery.

Sales and distribution

Processing of online orders, price logic, action control and route allocation.

Stock management

Real-time availability, reservations and inventory management - as the basis for reliable delivery commitments in the webshop.

Production planning

For production-supported products: automatic planning and replenishment control for online orders.

CRM

Customer data, contact persons and individual product ranges - centrally managed and directly available in the store.

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Overview of the most important functions

Self-service orders around the clock

Customers order directly in the webshop - regardless of opening hours. Prices, product ranges and delivery options are individually assigned and orders are automatically transferred to the system.

Direct integration into ERP and logistics

Item availability, prices, stock levels and route planning access ERP data directly. This creates end-to-end processes without media disruptions - from the shopping cart to delivery.

Personalized user experience

Customers see exactly what is relevant to them: individual articles, price lists, promotions and documents. Language, roles and access rights can be flexibly controlled - for optimal user retention.

AI for ERP

The ERP system that thinks ahead.

Increasing efficiency through AI-supported process automation along your B2B value chain

Sales and Production

fabby.AI uses AI to create accurate sales and production forecasts based on historical data, seasonal patterns, and external factors. In this way, excess volumes can be avoided, capacities can be used optimally and processes can be controlled in a targeted manner — directly in the ERP.

Financial accounting

fabby.AI forecasts inventory requirements based on demand, ordering behavior, and location data. The AI optimizes goods distribution, reduces storage costs, and minimizes shortages—especially in dynamic supply chains.

Cluster analysis

The cluster analysis from fabby.AI recognizes patterns in customer behavior and highlights deviations at an early stage. This allows potential churn or changes in purchasing behavior to be identified and addressed in a targeted manner with measures such as discounts or direct contact.

Chatbot

fabby.AI enables intuitive ERP use via chatbot instead of complex click paths. Users receive immediate answers, analyses, and actions—in natural language, contextually relevant, and efficiently.

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